Futur Labs
Custom ERP for Ecommerce

Custom ERP behind a better order experience.

Your storefront can work beautifully while the operation behind it depends on spreadsheets. Connect orders, stock, fulfilment, and returns around the way your brand sells.

Futur Labs / Ecommerce
Your operation, connected

Order · Online collection

Storefront → Fulfilment → Finance
01
Order orchestrationReceive the order → Release to the warehouse
02
Stock coordinationReceive stock changes → Review sync exceptions
03
Returns & marginLink the return → Reconcile the order
Shared record
OwnerStatusHistory
  • Built around your workflow
  • Connected to existing tools
  • Phased rollout
  • Code owned by you
Where work gets stuck

Start where the handoff breaks down. Keep what works. Connect the records, decisions, and people that move the work forward.

Every channel has a different stock number.

Storefronts, marketplaces, and the warehouse disagree just when customers are placing orders.

The complicated order needs a person.

Bundles, split shipments, and special fulfilment rules turn into a manual queue.

Revenue is visible. Margin takes a spreadsheet.

Returns, shipping, discounts, and fees are reconciled long after the orders have gone out.

Where to start

Three workflows. One connected operation.

Explore a starting point for ecommerce. These are possible workflows to assess against your actual systems, rather than a fixed package of modules.

Route the order with the rules attached.

When it helps

Staff decide where each order should ship and recreate the instructions for fulfilment.

Examples
  • Order queues
  • fulfilment routing
  • bundle handling
A first workflow

Receive an order, check stock and routing rules, and send the reviewed fulfilment instruction to the chosen location.

In practiceIllustrative
Futur Labs / Ecommerce
One connected workflow

Order orchestration

Storefront → Fulfilment → Finance
  1. 01Receive the order
  2. 02Check fulfilment
  3. 03Release to the warehouse
Shared record
OwnerStatusHistory
What to measure

Manual order touches, fulfilment delays, and routing exceptions.

Scope with your team

Build around the storefront and fulfilment partners that already serve you. API limits, stock ownership, tax handling, and refund authority are agreed before automated updates begin.

Your existing tools

Keep the systems that earn their place.

The ERP can connect the gaps around your current tools. We agree which system owns each record, what can move between them, and who resolves a failed update.

Connections to assess

  • Shopify / Shopify Plus
  • BigCommerce / Magento / WooCommerce
  • Amazon, Walmart, eBay marketplaces
  • 3PLs (ShipBob, ShipMonk, Deliverr)
  • EDI VANs (SPS Commerce, TrueCommerce)
  • Avalara / TaxJar

Availability depends on provider access, permissions, data quality, and the workflow we agree.

A connected operation in practice

Reliable Training is a training-business client build. It shows how scheduling, payments, and records can connect around one operation; your industry workflow would be scoped separately.

Built by Futur Labs
Reliable Training Services

A training business.
An entire operation,
connected.

Reliable Training ran on forms, calendars, spreadsheets, and bookings handled by hand. We built a custom ERP connecting the work from registration through certification.

The starting point
Separate tools. Manual bookings. A person keeping everything in sync.
What we built
Scheduling, payments, accounting, and certifications in one connected system.
Explore the Reliable Training build
Migration, rollout & adoption

Your business keeps running while the system changes.

  1. 01

    Agree the first workflow

    Map the handoffs with your team. Order orchestration may be a starting point; agree the owner, scope, and success checks before building.

  2. 02

    Build a usable first release

    Review working software each week. Target the agreed first workflow in 3–4 weeks once scope, access, and data are ready.

  3. 03

    Rehearse the data move

    Map source records, identify cleanup, and test the migration. Your team checks the records and totals against the original systems.

  4. 04

    Test with the people using it

    Run real tasks, exceptions, permissions, and handoffs. Train the team and agree whether parallel operation is needed.

  5. 05

    Make a controlled transition

    Set the cutover window, acceptance checks, and rollback approach. A named decision-maker approves the move into daily use.

  6. 06

    Support, then expand

    Monitor the live workflow, resolve issues, and review the results. Add the next module against an agreed roadmap.

Plan the investment

One model. Sized to your speed.

A senior engineering team on a monthly basis, sized to how fast you want to move. Any tier can work through the same ERP roadmap. A smaller team takes more months; a larger team moves more of it forward at once.

Small team

$7k
a month · steady progress
Timeline

An agreed first release, then weekly progress

Best for

Work through the full roadmap in priority order at a steady monthly budget.

Included
  • An agreed first release and a prioritised roadmap
  • Weekly working-software reviews
  • Integrations and data migration within the agreed scope
  • Team training and a controlled rollout
  • Hosting, monitoring, backups, and security updates while we work together
  • Code owned by you from the first commit

Growing

$13k
a month · more work moving at once
Timeline

An agreed first release, then weekly progress

Best for

Add capacity to move the build, integrations, and rollout forward together.

Included
  • An agreed first release and a prioritised roadmap
  • Weekly working-software reviews
  • Integrations and data migration within the agreed scope
  • Team training and a controlled rollout
  • Hosting, monitoring, backups, and security updates while we work together
  • Code owned by you from the first commit

Scale

$18k+
a month · faster delivery in parallel
Timeline

An agreed first release, then weekly progress

Best for

Bring more of the same roadmap forward with parallel workstreams and one delivery plan.

Included
  • An agreed first release and a prioritised roadmap
  • Weekly working-software reviews
  • Integrations and data migration within the agreed scope
  • Team training and a controlled rollout
  • Hosting, monitoring, backups, and security updates while we work together
  • Code owned by you from the first commit

Three-month minimum, thirty days' notice. You own the code from the first commit.

Ownership & ongoing operation

A system you can keep building on.

Your code and your data

You own the repository from the first commit. We document the system and the decisions behind it so the knowledge stays with the business.

Clear control of the accounts

Agree where the system runs, who holds the credentials, and who manages each integration. Access and a handover plan are part of the setup.

Support after the rollout

Hosting, monitoring, backups, and security updates are included while we work together. We agree the support responsibilities as the system moves into daily use.

Access that fits the operation

Define who can see, change, and approve information. Plan permissions, audit trails, and recovery around your requirements, with specialist review where the workflow needs it.

Questions & Answers

Clear answers
for complex builds.

Clear answers on timelines, pricing, ownership, and what shipping actually looks like with a senior engineering team.

  • Start with a handoff your team can describe and measure. For example: Receive an order, check stock and routing rules, and send the reviewed fulfilment instruction to the chosen location. We review the existing tools, exceptions, and data before agreeing the first release.

  • No. We compare keeping, connecting, and replacing each part of the workflow. If a packaged platform already covers the work well, we can build the missing integration or operational layer around it. A custom ERP becomes useful when shared records and business-specific processes need to work together.

  • Build around the storefront and fulfilment partners that already serve you. API limits, stock ownership, tax handling, and refund authority are agreed before automated updates begin.

  • We map the source records, test the move, and ask your team to check the results. The rollout starts with an agreed workflow and group of users, with acceptance checks and a rollback approach. Further modules follow once the first release is working in daily use.

  • The monthly team starts at $7k, with $13k and $18k+ options for more capacity. Any tier can work through the same roadmap; more capacity changes how much can move at once. Total investment depends on the scope, dependencies, and number of months. There is a three-month minimum.

  • You own the code from the first commit. Hosting, monitoring, backups, and security updates are included while we work together. We document the system, agree account ownership and support responsibilities, and plan a handover if another team takes over.

Talk through your ecommerce operation

One call. Bring the workflow.

Show us the handoff, the spreadsheet, or the system your team works around. We’ll discuss what to keep, what to connect, and a useful first release.

Or email hello@buildfutur.com