Requests, documents, and updates should not wait for someone to move them along. Build AI into the repeatable steps, connect the tools your team already uses, and give exceptions a clear path to a person.
Start with the process your team repeats every day. Use clear rules for predictable steps, AI where interpretation helps, and human review where the decision matters.
Requests arrive in different formats. Someone reads each one, checks what is missing, and decides where it should go.
Invoices, forms, and reports have the information you need. Your team still retypes it into another system.
Most of the process is understood. The unusual cases create follow-up messages, missed handoffs, and work with no clear owner.
CliffCliff brings recurring SEO work into one operation: site analysis, strategy, scheduled tasks, and reporting. A connected workflow carries the work forward.
Choose one repeatable process with a known starting point and a useful finish. Expand after the team can trust what happens in between.
A shared inbox needs someone to read, classify, and forward every message before the work can begin.
Read the incoming request, check the required details, and route it with context or ask a reviewer to resolve the exception.
Time to assignment, routing accuracy, and requests left without an owner.
The same details are copied from attachments into your ERP or internal tool every day.
Extract agreed fields, validate them against the source, and prepare a record for approval before it reaches the next system.
Entry time, extraction accuracy, and corrections after review.
Reporting depends on someone gathering updates from several people and tools before writing the same summary.
Collect the permitted records, draft the update with references, and send it to the owner for review.
Preparation time, missing information, and revisions before sharing.
The happy path is only the beginning. We define what starts the process, what happens when it is uncertain, and who can intervene.
Follow a request from arrival to completion. Record handoffs, exceptions, volume, and a useful baseline.
Name the owner, the inputs and outputs, and the decisions that need review. Define a useful first release.
Connect the required tools and show working software. Start with a narrow flow your team can inspect.
Use incomplete documents, unusual messages, duplicate events, and tool failures. Check what reaches a person.
Start with a defined queue or group. Train reviewers and monitor quality, handoffs, and running costs.
Compare results with the baseline. Improve the workflow before moving the next process onto it.
A senior engineering team on a monthly basis, sized to how fast you want to move. Any tier can work through the same roadmap. A smaller team takes more months; a larger team moves more of it forward at once.
An agreed first release, then weekly progress
Work through the roadmap in priority order at a steady monthly budget.
An agreed first release, then weekly progress
Add capacity to move the build, integrations, and rollout forward together.
An agreed first release, then weekly progress
Bring more capacity to a tighter timeline or several connected workstreams.
Three-month minimum, thirty days' notice. You own the code from the first commit. Model usage and third-party tool fees are separate. We estimate these against the workflow and agree budgets before rollout.
You own the repository, prompts, and workflow-specific tests we build for you. We document how the system works so another team can maintain it.
Agree who owns each model, cloud, and integration account. Keep usage, credentials, and access responsibilities visible to your business.
Hosting, monitoring, backups, and security updates are included while we work together. Agree who reviews exceptions and how support continues after handover.
Define what the system can read and change, what it logs, and how long records are kept. Review provider terms and specialist requirements before using sensitive information.
Runs discovery and architecture on every project and writes code on all of them. Built Agency ERP, Arlo, and Ollie for our own operations first.
Owns the data model, migrations, and integrations. The person who makes QuickBooks, Stripe, and your spreadsheets agree with each other.
Builds the product surface: the screens your team uses every day, the permissions behind them, and the tests that keep them working.
Clear answers on timelines, pricing, ownership, and what shipping actually looks like with a senior engineering team.
A workflow follows a defined sequence, using AI for specific steps such as reading a document or drafting an update. An agent may choose among permitted actions to pursue a task. We use the approach that makes the process easier to operate and check.
Yes, subject to their supported integrations and your access. We assess the workflows and tools already in place before recommending changes. Sometimes an existing automation needs one better step; sometimes a custom application is the more maintainable approach.
Some steps may be suitable once testing supports it. Others should keep human approval. We agree that boundary around the consequences of a mistake, and provide a review path for missing information, uncertainty, and failures.
We record a baseline such as handling time, re-entry, error rate, or time to assignment. After rollout, we compare the same measures alongside review effort and running costs. Volume alone does not prove useful improvement.
Engineering retainers start at $7k per month, with $13k and $18k+ options for more delivery capacity. The tier sets the pace through an agreed roadmap. There is a three-month minimum and thirty days’ notice. Model usage and third-party service fees are separate.
We target a useful first workflow in 3–4 weeks once scope, access, and data are ready. We review working software each week. The time to wider rollout depends on integrations, testing, and the people who will use it.
You own the custom code, prompts, and workflow-specific tests we create for you. Your accounts and access responsibilities are agreed up front. Third-party platforms and open-source frameworks retain their own licenses.
Tell us what you're building or fixing. We'll come prepared with questions, not a pitch, and you'll leave the call with a straight answer on fit, which tier, and how soon you'd have version one in your hands.
Or email hello@buildfutur.com